Terms of Service

These Terms of Service ("Terms") govern your use of Lugafactory.com.np and your purchase of products available on the Website. By accessing the Website and/or purchasing products from it, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

1. Description of Services

The Website provides an online platform for the sale of t-shirts, hoodies, sweatshirts and other related clothing items. By placing an order through the Website, you agree to purchase the products selected by you, subject to these Terms.

2. Payment Terms

Payment for products purchased through the Website can be made via online payment. Prices displayed on the Website are in NPR and do not include shipping fees, which will be added to the total purchase price at checkout.

3. Ordering Process

To place an order, you must follow the instructions provided on the Website. Upon receipt of your order, we will send you an order confirmation email with details of your purchase. Please ensure that the information provided during the ordering process is accurate and up-to-date.

4. Returns and Refunds

As of now, there is no return policy.

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, and images, is the property of Luga Factory or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written consent.

6. User Conduct

By using the Website, you agree not to engage in any conduct that violates these Terms or any applicable laws or regulations. This includes but is not limited to:

  • Using the Website for any unlawful purpose

  • Impersonating any person or entity

  • Uploading or transmitting viruses or other malicious code

  • Attempting to gain unauthorized access to the Website or its servers

7. Privacy Policy

Your use of the Website is subject to our Privacy Policy, which governs how we collect, use, and disclose your personal information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

8. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through negotiation between the parties.

9. Limitation of Liability

To the fullest extent permitted by law, Luga Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or the products purchased through it.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time, without prior notice to you. Any changes to these Terms will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nepal Law Commission, without regard to its conflict of law principles.

12. Contact Information

If you have any questions or concerns about these Terms or the Website, please contact us at [email protected].